Customer Care
Customer Care
Do you need technical assistance, documentation, returns or commercial support?
You are in the right place.
Our team provides you with fast, structured and dedicated support: fill out one of the forms below according to your needs.
You will receive a reply within 24 hours.
Customer service opening hours: Monday–Friday / 8:30 a.m.–12:30 p.m. and 2:00 p.m.–6:00 p.m.
Which form should I fill in?
Orders and Shipping
Tracking, confirmations, availability, code replacements
Offers and Quotes
Customised requests, price list, our offer
Jobs and Wired Switchboard
Technical files, documents, problems with components
Commercial Documentation, Software and ElettraNet
Data sheets, certifications, software
After Sale Assistance
After Sale Problems
Returns and Non-Conformities
Errors, defects, credit notes
Administration and Accounting
Copies of documents, bank details, payment transfers
FAQs
Have a question? Find the answer here now.
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Need further assistance?
Help center
Please contact us directly.
Any doubts left?
Check out our FAQs for quick answers to the most common questions.
Megiston